Your privacy is important to us. At AFGTopup, we are committed to protecting your personal data and being fully transparent about how we use it.
We use your browser's local storage to remember:
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If you arrive through a shared referral link (e.g. ?ref=CODE), we may store that promo code to apply discounts automatically and to understand how users discovered our platform. This data is not personally identifiable and is only used to improve marketing performance.
This allows us to pre-fill your information for faster and smoother top-ups, data packages, and eSIM purchases when you return.
We use industry-leading payment processors to handle all transactions securely. To protect both you and our business from fraud, we collect and share the following information when you make a payment:
We use Stripe, Inc. ("Stripe") for secure payment processing and fraud detection. Stripe automatically collects device and behavioral information to detect and prevent fraudulent transactions. This includes:
Purpose: This information is used exclusively to detect and prevent fraudulent transactions, protect your account from unauthorized access, identify suspicious payment patterns, and comply with payment card industry security standards.
Data processing: All fraud detection data is collected and processed by Stripe in accordance with their privacy policy. The data is encrypted during transmission and storage, retained only as long as necessary for fraud prevention, and is not used for marketing purposes or sold to third parties.
You can learn more about Stripe and read their privacy policy at https://stripe.com/privacy.
Why we collect this data:
Legal basis: We process this data based on legitimate interest (fraud prevention and business protection) and contract performance (processing your payment). This data collection is necessary to provide our service safely.
Data security: All payment data is encrypted and transmitted securely using industry-standard protocols. Our payment processors follow recognized industry security practices and use secure, encrypted systems to protect your payment information.
Your data rights: You have the right to access, correct, or request deletion of your personal data. Contact us at support@afgtopup.com to exercise these rights.
We do not sell your personal information.
We only share limited data with trusted service providers to securely process payments, deliver mobile top-ups, data packages, and eSIM services, and send service emails.
These providers act on our behalf and cannot use your data for their own purposes.
We do not use cookies for tracking or analytics.
We never store or access your credit card details — all payments are securely handled by our payment processors.
We do not store your device details for eSIM compatibility — this is your responsibility.
We use your name and email to personalize your experience and for service-related communication (such as order confirmations or support). We use your selected country to provide accurate service options for mobile top-ups, data packages, and eSIM services.
AFGTopup now offers data packages (internet bundles) for Afghanistan. When you purchase a data package, we collect your mobile number, email address (for confirmation), and the package details you select. We share this information only with trusted service providers who deliver the mobile top-up or data package on your behalf. Currently, data packages are available only for Afghanistan networks.
For eSIM purchases, AFGTopup provides eSIM services through trusted service partners. We do not manage or store any eSIM activation data beyond what is necessary to process your order with the provider. All eSIM delivery and activation is handled by the eSIM provider.
You can clear your browser's local storage at any time through your browser settings if you prefer not to store your details. For payment and fraud prevention data, you can request access or deletion by contacting us at support@afgtopup.com.
All payments are processed securely using encrypted connections and certified payment systems. AFGTopup never stores any sensitive payment data. We implement industry-standard security measures to protect your personal information, including encryption, secure data transmission, and fraud detection systems.
If you are in the European Union, you have the following rights:
To exercise these rights, contact us at support@afgtopup.com.
Your payment data may be transferred to and processed outside the European Union by our payment processors. These transfers are protected by appropriate safeguards including:
Our services are not directed to children under 13 (or under 16 in the EU), and we do not knowingly collect data from children.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date below.
Have questions or concerns? Reach out to us anytime:
📧 Email: support@afgtopup.com